Privacy Policy

Personal Identification Information

·         Full name

·         Date of birth

·         Gender

·         Nationality

·         Identification numbers (e.g., Passport number, Driver license number)

·         Photograph

Contact Information

·         Home address

·         Email address

·         Phone number

·         Emergency contact details

Employment and Education Information

·         Resume/CV

·         Employment history (job titles, dates of employment, employers)

·         Educational background (degrees, certifications, institutions attended)

·         Professional qualifications and certifications

Financial Information

·         Salary expectations and history

·         Bank account information (for payroll purposes if applicable)

·         Tax-related information (e.g., Withholding tax receipts and four major insurance reports)

Legal Information

·         Visa and work permit information

·         Criminal background checks (if required by law or job position)

·         Immigration status

Other Information

·         Job preferences (desired role, location, type of employment)

·         Availability for work

·         Interview notes and assessments

·         Results from aptitude or skills tests (if applicable)

·         Disability status (Whether it will be disclosed or not depends on the candidate's will)

·         Diversity data (e.g., race, ethnicity) if voluntarily disclosed and required for monitoring diversity.

Business Information

·         Company name

·         Business registration number

·         Industry sector

·         Business address

·         Company website

Contact Information

·         Names and job titles of key contacts (e.g., HR managers, hiring managers)

·         Work email addresses

·         Work phone numbers

·         Preferred method of contact

Contractual Information

·         Details of services requested

·         Terms of contracts and agreements

·         Billing and payment information

·         History of past engagements and services provided

·         Feedback and satisfaction ratings

Legal and Compliance Information

·         Compliance requirements (e.g., non-disclosure agreements, data protection agreements)

·         Information related to legal disputes or claims (if any)

Business Information

·         Company name

·         Business registration number

·         Industry sector

·         Business address

·         Company website

Contact Information

·         Names and job titles of key contacts (e.g., account managers, service providers)

·         Work email addresses

·         Work phone numbers

·         Preferred method of contact

Contractual Information

·         Details of services provided

·         Terms of contracts and agreements

·         Billing and payment information

·         Service level agreements (SLAs)

·         History of past engagements and services provided

·         Feedback and performance evaluations

Legal and Compliance Information

·         Compliance certifications (e.g., quality standards, safety regulations)

·         Information related to legal disputes or claims (if any)

Direct Collection

· Online Applications and Portals: Candidates may submit their resumes, cover letters, and other personal information through our website or job portal. This could also include filling out forms with personal details such as contact information, employment history, and job preferences.

· Email or Paper Submissions: Candidates can send their application documents via email or physical mail. We ensure that the process is secure and that information is handled according to privacy standards.

· Interviews and Assessments: During in-person, virtual, or phone interviews, candidates may provide additional personal information.

· Job Fairs and Recruitment Events: We may collect personal information from candidates during job fairs or recruitment events, often through sign-up sheets, forms, or digital submissions at kiosks.

Third-Party Sources

· Professional Networks and Job Boards: We may collect candidate information from third-party job boards, social media platforms (e.g., LinkedIn), and other professional networks where candidates have made their profiles publicly available.

· Referrals: Information may be collected through referrals from other candidates, employees, or industry contacts, provided that the referred candidate has consented to this process.

Direct Collection

· Client Meetings and Consultations: Personal and business information is often collected during face-to-face meetings, phone calls, or virtual consultations with clients. This includes details about the client’s staffing needs, company culture, and contact information.

· Contracts and Agreements: When entering into service agreements or contracts, agencies collect necessary business and personal data to facilitate the recruitment process, billing, and communications.

Online Forms and Portals

· Service Requests: Clients may provide information through online forms or client portals where they detail their requirements for specific job roles, including the qualifications and characteristics they are looking for in candidates.

· Surveys and Feedback Forms: We may collect client feedback or additional business information through surveys or follow-up forms to improve our services.

Direct Collection

· Contractual Agreements: Personal information from suppliers is often collected during the negotiation and signing of contracts, which may include contact details, business registration numbers, and other relevant data.

· Meetings and Communications: Information may also be gathered during meetings, phone calls, or email exchanges where the specifics of the services provided by the supplier are discussed.

Destination

JAC Group (affiliate company)

Destination country

Japan, Singapore, Malaysia, Indonesia, Thailand, Vietnam, India, UK, Germany, USA

Purpose of use by the party to which personal information is transferred

To support job seekers in finding employment and to facilitate recruitment procedures for employees

Personal information to be transferred

All personal information items collected for the provision of job placement services as described in this Privacy Policy.

Time and method of transfer

After obtaining your explicit consent, the information and communication network according to the recruitment conditions.

Period of retention and use by the transferee

JAC will retain the confidential and personal information for as long as necessary to fulfill the aforementioned purposes for obtaining and processing your personal information.

Right to withdraw a consent

You have the right to withdraw your consent at any time by the method separately designated by us at the timing of obtaining your consent.However, your withdrawal of consent will not affect the legality of processing conducted based on your consent before its withdrawal.

Right to access to personal information

You have the right to access and obtain a copy of the processed personal information concerning you and to ask us to disclose where JAC obtained such personal information from. We may refuse access to your personal information if it would affect the privacy rights of other persons or if it breaches any confidentiality that attached to that information. You should be aware that it may take a reasonable time to process your application for access as we may need to retrieve information from storage and review information in order to determine what information may be provided.

Right to obtain or transfer your personal information

You have the right to receive personal information concerning you in a structured, commonly used, and machine-readable format that can be automatically accessed or disclosed, and the right to transfer those data to another controller.

Right to object the collection, the use, or the disclosure of personal information

You have the right to object to the processing of the personal information concerning you

Right to erase your personal information

You have the right to have us delete or destroy personal information concerning you, or to make such personal information to become the information that cannot identify your identity. Personal information stored in the form of electronic files will be deleted using a technical method that makes it impossible to reproduce the records. Once your information is deleted, JAC might not be of service to you anymore such as not able to assist in matching our open job vacancies to you. If you want to use our services in the future, you will need to re-submit your information to JAC.

Right to restrict on the processing of personal information

You have the right to have us stop the processing of personal information concerning you. However, if this involves a request of deletion of your file, please be aware that we may not be required or able to do so, particularly where your file also holds information about our clients. Where permitted to do so, we may charge a fee to cover our administrative costs when accessing and updating requests.

Right to rectify on the processing of personal information

You have the right to have us rectify inaccurate personal information concerning you to be a completed and updated information that will not cause any misunderstanding. We generally update your customer information over the telephone. Please advise your consultant when your personal details change. If you have created a profile with JAC through our website, then you are able to update or delete your personal information whenever you apply for a new position advertised. In order to do this, log into your profile and edit or delete the information you have submitted.

Right to lodge complaints

You have the right to lodge a complaint with a competent data protection supervisory authority when JAC violates or not complies with the laws concerning of personal data protection.

Right to Obtain Human Intervention

You have the right to request human intervention if you believe that an automated decision has significantly affected you.

Right to Express Your Point of View

You have the right to express your point of view and contest the decision.

Right to Obtain an Explanation

You have the right to obtain an explanation of the decision and the logic involved in the automated processing.

Right to Object

You have the right to object to automated decision-making and profiling in certain circumstances.

Management measures

Data Protection Policies and Procedures

· Policy Development: Develop and implement comprehensive data protection policies and procedures in line with PIPA.

· Regular Review: Regularly review and update policies and procedures to address changes in legal requirements and industry best practices.

Employee Training and Awareness

· Training Programs: Provide regular training to employees on data protection principles, secure handling of personal data, and recognizing potential security threats.

· Awareness Campaigns: Conduct awareness campaigns to keep employees informed about data protection policies and best practices.

Technical measures

Access Controls

· Authentication: Implement strong authentication mechanisms (e.g., multi-factor authentication) to ensure that only authorized personnel can access personal data.

· Authorization: Define and enforce access controls based on roles and responsibilities, limiting access to personal data to those who need it for their job functions.

Secure Systems and Networks

· Firewalls and Intrusion Detection Systems: Use firewalls and intrusion detection/prevention systems to protect networks from unauthorized access and cyber threats.

· Regular Updates and Patch Management: Keep software, applications, and operating systems up to date with the latest security patches and updates.

Data Backup and Recovery

· Regular Backups: Perform regular backups of personal data to ensure that it can be recovered in case of data loss or system failure.

· Secure Storage: Store backup data in secure locations and ensure it is also encrypted.

Physical measures

Secure Facilities

· Access Control: Implement physical security measures such as access control systems (e.g., key cards, biometric scanners) to restrict access to areas where personal data is stored or processed.

Document Handling

· Secure Storage: Store physical documents containing personal data in locked cabinets or safes.

· Shredding: Shred documents that are no longer needed or contain sensitive information before disposal.

Purpose of use of cookies

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Installation, operation and rejection of cookies

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